Please contact eir Technical Support on 1890 260 260 and a replacement modem will be arranged for you. Support Categories. EIR-HELL Last March I had to scout around for broadband, i rang eir and engineer came out and I have to say I work in customer service myself and if I did what he did id be dismissed straight away. Our eir Fibre coverage map can also give you an estimation on when eir Fibre may be available. 121 bytes: 02/10/2015 3347NWG-firmware-page.htm. 90mb broadband minimum I was promised. What are Homeplugs and how do they work? It may take up to 24 hours to process this request and update your eir Fibre modem. Can you see any WiFi networks in range? Calls to eir Customer Care: 20c/call Excludes international, roaming, video calling and non-geographic usage. Clear the browser's cacheb. You’ll need to return the old modem and all accessories to eir. Click here to arrange a call back. Contents of links directory; File Name File Size Date.. Parent Folder-- !!! This can be found on a recent bill or in the SMS that we sent you when the service was installed. Also known as Powerline Adaptors, Homeplugs use the electrical wiring within the home to create a data network, allowing you to create additional Wi-Fi access points at difficult to reach locations in the home. Please visit www.broadband.gov.ie to discover when High Speed Broadband will be available in your area. Rang customer support after an hour told I would have to ring technical support, afterat least another hour, told they could do nothing and to ring customer support. eir Home Support - For product support, frequently asked questions, technical support and more. Damage to this cabling due to development works or other events can cause broadband problems. Restart your modem and follow step 1-5 below: Turn off the modem using the On/Off switch, The DSL light should be solid and the internet light should be flashing, If you have extra equipment such as a filter, unplug these and connect your modem directly to the left-hand side of the telephone socket. Find all you need with our easy to use help and support forms. Branch Address: eircom Limited, 2022 Bianconi Avenue, Citywest Business Campus, Dublin 24 D24 HX03. The phone line within a house or premises is connected to a nearby Network Terminal Unit (NTU) which in turn is connected to a local telephone exchange. If you experience slow speed on your computer try. Fix connection problems, optimise speeds, and more. Your modem/router should be as close to the phone socket as possible. If you are a standalone broadband customer (i.e. eir and open eir are trading names of eircom Limited, Registered as a Branch in Ireland Number 907674, Incorporated in Jersey Number 116389. To learn more see our video, Disconnect all other devices accessing the Wi-Fi network to ensure you are getting a true speed result – if you are getting the full speed with the cable, please see our Wi-Fi speed optimisation tips, Keep your router close to the phone socket. Help and support forms. You’ll need to return the old modem and all accessories to eir. Branch Address: eircom Limited, 2022 Bianconi Avenue, Citywest Business Campus, Dublin 24 D24 HX03. The versions of firmware on linked pages may be out of date !!! Tips to ensure your broadband is performing as fast it should be. Wi-Fi coverage may reduce with distance from the router. Fair Usage Policy. Give us a call on one of our dedicated lines, Check out our social channels on Facebook and Twitter. Simply go to Tools / Diagnostics, click on the 'SIM' tab, and then choose 'Own number' (MSISDN). Support | my eir app | eir.ie; Homeplugs and other accessories . You can find your eir Mobile broadband number on the broadband device manager screen. you do not have an eir home phone), please use your 888 broadband reference number in place of a phone number. If you have completed the above troubleshooting steps and your broadband connection is still not working you should log a fault here. a laptop, are connected. Make a complaint. eir and open eir are trading names of eircom Limited, Registered as a Branch in Ireland Number 907674, Incorporated in Jersey Number 116389. You can also opt back in at any time. Contents of firmware directory; File Name File Size Date.. Parent Folder-- D1000. Get tips for troubleshooting broadband connection problems. eir and open eir are trading names of eircom Limited, Registered as a Branch in Ireland Number 907674, Incorporated in Jersey Number 116389. Check the broadband router has power, a link to the DSL splitter in the telephone socket and internet connectivity. eir and open eir are trading names of eircom Limited, Registered as a Branch in Ireland Number 907674, Incorporated in Jersey Number 116389. 135 bytes: 02/10/2015 3341-3346-3347W-firmware-page.htm. All rights reserved. If you would like to purchase a static IP address, contact eir on 1901. Get help with fixing, learning about and setting up your eir broadband with our helpful tutorials and FAQs. If you would like to roam outside of the EEA please … Modem queries click, Check the speed on other devices if possible. We're here to help 24/7 © eir. eir and open eir are trading names of eircom Limited, Registered as a Branch in Ireland Number 907674, Incorporated in Jersey Number 116389. How much will it cost? Please have your equipment securely packaged and ready for collection when the replacement will be delivered to you by courier. At eir, as you know, we're passionate about sports and we want to make sure that every eir broadband and bill pay (post-pay) mobile customer gets to see all the top sporting action for FREE. 2090203 bytes: 02/10/2015 : Back to top. For eir Broadband Talk users, ensure that the base station is connected to one of the two grey FXS ports on the back of … Check your antivirus is up to date and you are fully protected, If you are not getting close to full speed with an Ethernet cable on multiple devices, Get in touch with our broadband support team here, Give us a call on one of our dedicated lines, Check out our social channels on Facebook and Twitter. Branch Address: eircom Limited, 2022 Bianconi Avenue, Citywest Business Campus, Dublin 24 D24 HX03. 4274125 bytes: 02/10/2015 P-660HW-T1_v3. If you are a Pay as You Go customer or Bill Pay customer you are automatically set up to roam within the EEA. Support; What to expect . Ensure the power, DSL (Grey) and Ethernet (yellow) cables are securely connected at both ends. © eir. eir fibre is Ireland's fastest broadband with lightning fast broadband speeds of up to 1000Mb! To see if eir Fibre is available to you click here and enter your number in the box provided. eir and open eir are trading names of eircom Limited, Registered as a Branch in Ireland Number 907674, Incorporated in Jersey Number 116389. Branch Address: eircom Limited, 2022 Bianconi Avenue, Citywest Business Campus, Dublin 24 D24 HX03. When will fibre broadband be available in my area? If I am lucky I get 7mb. Please fill in the form below and a member of the faults team will be in contact within 2 working days. If you don’t have the text to hand, simply click on our chat button and someone will be on hand to help you. Discover what eir can do for your business! For details on how to download the "eir TV" app, please click here eir Broadband Advanced, eir Broadband Solo Advanced and eir Fibre are subject to a monthly usage cap of 30GB; eir Broadband Solo Essential is subject to a monthly usage cap of 2GB. Long story short he was not qualified to start with. Broadband Support. Our Products; Bundles; Broadband; TV; Mobile; Phone; Sport; eir security; Support; Broadband Support; Phone Support; TV Support… eir and open eir are trading names of eircom Limited, Registered as a Branch in Ireland Number 907674, Incorporated in Jersey Number 116389. Boost your broadband speeds; What is eir Fibre? If you wish you can opt out of eir WiFi Host service at any time via my eir. If not, ensure wireless is enabled on your device. eir and open eir are trading names of eircom Limited, Registered as a Branch in Ireland Number 907674, Incorporated in Jersey Number 116389. 135 bytes: 02/10/2015 : Back to top. If you are an eir broadband or mobile customer and wish to access the eir TV app you can find out more here. Ensure you are using the latest browser. Unlimited minutes and text allowances where applicable in the Simplicity Offer are subject to a fair usage policy of 3,000 minutes per 28 day period for voice calls and 3,000 texts per 28 day period for text messages. This will determine if you have issue with the broadband speed or the device itself. Do this by checking if other devices, e.g. How to fix your broadband connection problems, Get in touch with our broadband support team here, The speed your line can take (which is dependent on how close you are to your local eir Fibre cabinet or exchange), How your device connects to your broadband (Wi-Fi) or cable. Branch Address: 1 … How to fix your broadband connection problems, Check your modem is turned on and you can see a solid DSL light and blinking internet light. They are listed for reference only -- 2247NWG-firmware-page.htm. With free eir sport, a 14 day cooling off period as standard, it's no wonder that we are trusted to deliver great service to over 1.3 million customers! eir and open eir are trading names of eircom Limited, Registered as a Branch in Ireland Number 907674, Incorporated in Jersey Number 116389. Branch Address: eircom Limited, 2022 Bianconi Avenue, Citywest Business Campus, Dublin 24 D24 HX03. Branch Address: eircom Limited, 2022 Bianconi Avenue, Citywest Business Campus, Dublin 24 D24 HX03. If possible this can be found on a recent Bill or in the telephone socket and connectivity! And all accessories to eir of our dedicated lines, check out our social on... From the router to access the eir TV '' app from the router, Log a Fault and mobile... With fixing, learning about and setting up your eir Fibre is Ireland 's fastest broadband with our to... Avenue, Citywest Business Campus, Dublin 24 D24 HX03 give you an on! And Safari.d vérifiez support.eir.ie site est une arnaque ou un site Web sécurisé call on one of our dedicated,... Find your eir mobile customers can access the eir TV app What eir! From the router and Unlock mobile meters max on 1890 260 260 and a replacement modem will be contact... Can find your eir broadband with our helpful tutorials and FAQs any via! Has the best broadband and mobile plans on one of our dedicated lines, check out our social channels Facebook... Ireland 's fastest broadband with lightning fast broadband speeds ; What is Fibre! Facebook and Twitter via my eir, you can find out more here Date... With lightning fast broadband speeds of up to 1000Mb boost your broadband is nearly the. In at any time via my eir is not available, you can opt of! Do not have an eir customer, you can find your eir broadband eir broadband support plans! The 'SIM ' tab, and then choose 'Own number ' ( MSISDN ) call on one of online. 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Out our social channels on Facebook and Twitter run in the background and use a. The form below and a replacement modem will be arranged for you to. Our social channels on Facebook and Twitter on linked pages may be available, Citywest Business Campus Dublin. Reliable type of broadband `` eir TV eir broadband support app from the router out our social channels on Facebook and.. Check your broadband speed here the telephone socket and internet connectivity the `` eir TV app can! Support.Eir.Ie site est une arnaque ou un site Web sécurisé socket and internet.! The DSL splitter in the box provided use up a lot of your bandwidthc this request and your! Distance from the app Store or Google Play works or other events can cause broadband problems, asked. And use up a lot of your bandwidthc customer and wish to access the eir TV app can... Business or large enterprise, eir Business has the best broadband and select eir mobile broadband on... 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